I like that it can help me find my medical records, which are scattered around different offices and doctors' office locations! It's easy for anyone who knows how to use computers or has basic knowledge of Google searches/Gmail accounts etc., but if you're not tech savvy then this might take some time getting used to as there isn't much instruction included with your account set up (at least at first). Also sometimes when searching through patient files they don't show all their info from before 2014 because we have moved into an electronic system since 2013 - however even though these aren't fully accessible online yet still helps us track down old patients easier than having them send over paper copies again.