The toaster looks fine, but only toasts on the inner facing side, whether the "English Muffin" setting is pressed or not. After applying for the warranty, I emailed their support as instructed, but there is no reply a week later.Update: seller has contacted me and offered a full refund; I said 50% is fair. We'll see if they come through. If they don't, it's back to 1 star.
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