I like that we can do all our work in one place (one platform) instead of having to use multiple platforms. The best part is that it's easy to use once you get used to it! It takes a little time for everyone to become familiar with how the system works but once they do, it's very user friendly. There are some features that aren't as intuitive or as well thought out as others which could be improved. But this software really does help us run our business in such an efficient way that it's hard NOT to love! We have reduced paper by over 90% and have been able to focus on what we need to do rather than trying to keep up with paperwork and making sure everything gets filed correctly.