HighRoad Solution Review

The ease of use! It's so easy for our members that they don't even realize it is there!! We have never had any issues with their service or support - ever. I cannot think about anything we dislike at this time as everything has been great from day one when setting up accounts etc., through implementation (which was seamless) all way until today where someone called me out-of nowhere saying my account balance did not match what i thought should be available since last month?? What? WTH?! They…

The customer service is amazing when you have questions or need help with something that's not working correctly! I wish there were more people available for phone support during business hours so we could get some resolution faster but it seems like they're always swamped by other calls at this time of day!! We needed an all-inclusive solution because our previous provider didn't offer everything (such as mobile apps). They did provide us with what was necessary though - great communication…

I like that we can do all our work in one place (one platform) instead of having to use multiple platforms. The best part is that it's easy to use once you get used to it! It takes a little time for everyone to become familiar with how the system works but once they do, it's very user friendly. There are some features that aren't as intuitive or as well thought out as others which could be improved. But this software really does help us run our business in such an efficient way that it's hard…

HighRoad does an awesome job with our newsletter and our website. They are always trying to improve our newsletter and our website. I have not had any issues with them. We use HighRoad for our newsletter, our website and our social media. It works really well. It is a great service for associations to use. It is easy to set up and use. The support is awesome. They are always trying to improve the service. They also are very helpful with any issues that you may have. We are an association that…