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Kyle Cross photo
United Kingdom, Belfast
1 Level
741 Review
66 Karma

Review on STMT by Kyle Cross

Revainrating 3 out of 5

An Upsetting and Disappointing Time at STMT

My expertise in the toy industry led me to have great expectations for STMT, but sadly, my interactions with this online company were less than satisfying. In spite of the fact that they provide customers with a wide variety of toys and activities to choose from, the quality of their goods leaves much to be desired. The STMT toys I purchased were of low quality and fell apart after only a short amount of time being played with them. A further disappointing aspect was the fact that the prices did not accurately reflect the level of quality offered by the products. Although STMT asserts that their toys are both enjoyable and educational, I did not find that this was the case in my experience with their products. The majority of the toys appeared to be focused more toward giving children with instant amusement rather than assisting youngsters in gaining knowledge and developing new abilities. In conclusion, my experience with customer service was below average. Because of the problem I was having with my order, I had to make several tries before I could receive a response from their customer service team. After waiting so long for an answer, when I did get one, it was unsatisfactory, leaving me with feelings of annoyance and disillusionment. In general, I am unable to suggest STMT as a trustworthy source for a variety of high-quality toys and activities. The products are of poor quality, are sold at excessively high prices, and offer no educational benefits. There are better options available if you are seeking for a toy store that combines fun and learning for children.

Pros
  • Fantastic for young and old alike.
Cons
  • Products are overpriced for what you get.