The software has been very helpful in my daily operations of our business, it allows us to have access all information from one central location so we are able save time by not having multiple copies or hard copy documents scattered throughout offices etc., everything can be found at once using this program which greatly reduces errors! I wish there was more customization options when adding forms/documents as some fields may need changes but overall great product!! It does what its suppose too do without being overbearing with pop ups asking me questions that i don't want asked (which happens alot if you get people who aren’t used to internet). As mentioned above - saves lots oe paperwork & makes day-to.-day tasks easier than ever before.