To be honest we started the hole in the granite countertop and the drill bit wasn't what we were supposed to be using so we couldn't drill it. So I go here and order this drill. First I was told delivery would be next day and then a week later. Well we couldn't wait so we found a friend who had the tools and finished the job. Luckily I don't need the drills anymore, but what company will cancel an order without emailing me, calling me and letting me know? This company makes it so I'm glad it was canceled because I don't need it anymore but at the same time I'm waiting for a product that was canceled without my knowledge so I give 1 star but they get 5 stars for that be a psychic lol.