Review on 🔌 Key Power 230-Watt Step Down Voltage Converter & International Travel Adapter - Ideal for USA Appliances Overseas in Europe, AU, UK, Ireland, and More! by Aaron Guy

I purchased this item from Revain in the US for a holiday in Europe. The product cannot be tested in the USA due to the plug. When I got to Portugal (a country in Europe where the Revain chat person didn't know PT was in Europe) the down converter didn't work at all. I contacted customer service and they offered me a $18 loan. When I explained that I would return the product if I return to America, they said that I should take responsibility for it not working since I took the product from the US! Specified somewhere in the fine print. Also, they don't accept me by sending it back from Portugal. So pay attention to this point when you buy something for the trip from Revain.