Luminello is easy to use. The customer support is very helpful and responsive. It's a little confusing at first, but once you get used to it, it's great. I've been using it for a while now and it has been very useful. We are able to track patient's progress and communicate with them. It's hard to track appointments and make sure they are following up with the provider. We are trying to improve our outcomes and get better results with our patients. I like the ability to see my appointments all in one place. It is very easy to use and navigate. I dislike being unable to schedule appointments that are not in my office. I also dislike the inability to schedule appointments for more than one day. I would like to be able to schedule appointments for more than one day. I am able to see all of my appointments in one place. This makes it easier to keep track of my appointments.