I really like how easy it was setting up my website! It only took me about 10 minutes or so (with some help from our web developer). The customer service has been great too - they have always responded promptly when we've had questions/concerns over any issues related directly backt o their product line etc.. There's not much at this point; but if there were problems down stream then i would needlessly complain as well : ). Easy set ups &gt customizations are needed by all sites running touchpoint CMS software regardless what your needs may be initially because each user will want different things outta thi s piece fo rwork once installed!! Great tool overall though especially considering its free price tag compared wih other options available online suchas wordpress websites which can run into thousands upon thousand dollars per month depending where one gets hosted.