The best thing about this software is that it helps me keep track of my health records easily! It has made managing them so much easier than using paper charts or writing down notes myself (which I used before). There's nothing really bad from what i've seen yet but there are things they could improve upon as well - maybe more options for scheduling appointments? Also some improvement needed when uploading documents such medical reports etc would be nice too since sometimes its not easy enough if you're going through your phone/tablet app while trying upload something like an MRI report which needs computer access at times. Easier management of important paperwork / patient files by keeping everything centralized together instead having scattered papers all over different places where we have our offices located around town. The ability to have multiple agencies pull from one database is what I like most about this program. We are able to get all of our reports together so that we can make informed decisions for the future. It has made it easier to keep track of everything being done by each agency. There isn't anything bad that I dislike at this time. Having access to different databases allows us to be more efficient when looking up things needed for projects.