I'm going to tell you right now. You just have to get used to it, and then you'll always have great coffee. The pluses: The first thing I noticed was how well it matched the "native" decor of my kitchen. After much deliberation, I decided to go with a widely recognized brand. Easy dosing customization for both single and double espresso (choose water flow rate) and three adjustable temperature settings. You can customize the settings to your liking, or easily return them to their default values. In theory, it's the same as any high-quality home coffee machine, only prettier. Coffee that, depending on the roast and grind, can be rather tasty. Consequences with. Perhaps a container for holding water. Perhaps the most unpleasant feature is the bottom tray for cups (small ones), which continually backlashes and scratches due to being constructed of shiny stainless steel. It is said that the upper level is worthless for heating cups because it takes so long to do so. The provided tamper is useless (it's made of plastic and has a spoon on it), so you should get a metal one instead.
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