After multiple uses, less than 30 days, all the pots and pans were scratched to the bare metal. When I called the manufacturer, the service rep said she was having the same issue with her kit. She said she would ask the monitor why and come back to me. She didn't, but when I called four days later and got the same representative, she backed off and said the problem was blackened cast iron on my gas range? About 50% of stoves have cast grates, but the manufacturer doesn't want to hear about that. She said I could return them for a replacement which makes no sense as I don't have another stove. No returns as I bought them from Revain
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