I like that this system has everything you need from sales tracking for your inventory as well as customer service requests or issues with repairs done by different repair shops throughout time so there are not multiple spreadsheets! That would be nice if they could have separate tabs within each sheet but overall good program!! Make sure when signing up make certain what equipment/systems will work best because some just don't fit into their platform very nicely - some do though. This saves me tons off paper which was my biggest problem before winboats came along-it also makes keeping track much easier than trying remember things myself without having access too computer data bases etc.-this really helps us keep our records straight & organized at any given point during year end seasonality times where we can get busy making new orders ect..