The ability to be able to pull up any information in real time is incredible! We've been using it for over 5 years now, so we know how to navigate everything. It's very easy to use especially if you're familiar with other EMRs like MEDITECH. I wish there was an easier way to view patient labs or vitals without having to go into each individual record. Sometimes they are not available until you click through to that specific record which can take some extra time. A great benefit is being able to see all patient info at once instead of going back and forth between two different systems.