Arrived on time and I found the product support very good. The device was immediately recognized by the system. The only issues that came up were that the speaker jacks are for RCA and the speakers I used were plugged into a desktop jack, not RCA. I had to rewire the speakers to hide them on an RCA connector. Second, the device offers stereo separation when using headphones. However, there is no stereo separation when external speakers are used. This issue has not been resolved.
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