I received the item in a postal envelope and the seller sealed it with tape. The packaging was badly crumpled and the D-Link was broken on a corner of the case. I have contacted the seller. The seller was quick to respond and agreed to refund my money along with the return shipping cost. The seller was very sorry about this and said it was his fault because of the packaging used. I received a refund for the product and the original shipping cost but not the $11.05 return shipping cost which I packaged correctly. Due to poor packaging and time lag for our customer who required this part and was not refunded for shipping it back, I will not buy from this seller again.
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