I like that it is very easy for me as an external contractor or remote employee of one client with several other clients around the world (in different states) to manage my schedule and tasks from anywhere at any given moment! This makes life so much easier than having all these emails coming through every day when you are trying to keep up-to date about what's going on regarding each project/client we have work together on. It would be nice if there were more templates available since some things take longer then others depending upon their complexity level which can make scheduling difficult sometimes but overall this software has been great thus far!!