I enjoyed how easy it was to use. The software itself is very user friendly. It's also easy to learn and use. There are no major downsides, but there isn't anything that I dislike either. It is a great product for those who want an affordable solution. I highly recommend this product. I am using the dental imaging software to create virtual models of my teeth before getting veneers. I had never done any kind dental work before, so it was very helpful for me since my teeth were not aligned correctly! The process is easy enough that anyone could do this with no problem at all!! It's really nice because i didn't feel stressed about having something placed into my mouth when there are professionals who know exactly where everything should be put without causing harm. There isn’t anything negative yet; however if they make improvements then maybe more people will use them as well. !