The ease of use of this software - it's so intuitive that you can't imagine how anyone would feel more comfortable with a non-FACS-based system. There are no downsides or things I dislike about the product. I recommend this software to everyone who needs easy access to all their patient data. It has been very useful for our entire department in seeing where we need to improve. We have been able to identify trends in our patient population for better management of each patient. This has helped us streamline processes and save time by having a greater understanding of the patient population.