The support team works really hard with me for hours at time trying various things out so our bot gets better all day long! They are always responsive when something goes wrong or there's an issue that needs addressing quickly as well (ease of use!). Very friendly people who seem committed in making sure their customers have what they need from them - very happy customer here indeed!! If you're looking into chat bots then this one has got some great features already built right off it which saves loads og work building your own system/codebase etc.- also helps if any issues come up because other platforms can be confusing too sometimes especially compared against each others' API functions / capabilities but these guys help clear away those potential problems fast before moving onto solving new ones :).
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