First purchase in September 2018 worked well, when I first started using it I noticed in summer 2019 that the footage was less than other players with their rangefinders. Contacted the company to see if there is a way to calibrate or if there is a solution to this problem over the phone. They advised me to go through the settings and contact the company if there are any changes. Used a few times, no change. I called the company to ask if I could send the unit back for a look. At that time I was asked to send them my pad, I was told they would send me a new pad, which they did. I got a brand new block for free for me. I really appreciate this company, Pinsightz. I am very happy with the device, it is simple and easy to use. Customer service is outstanding.
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