I like that it is easy to use once you figure out how things work - there are lots of little features (even if they seem small) which make this program extremely useful in my daily practice as an Orthopedic Surgeon! The software can be difficult at times when trying new functions or using advanced analytics but all these problems have been resolved over time through training sessions offered by their support team. There isn't anything majorly negative about our experience so far; however we do not yet utilize some specific modules such as Patient Preference Management & Customized Reports etc., therefore cannot comment specifically regarding those 2 areas above. We currently only provide medical documentation services via electronic charting/recording systems within outpatient clinics where patients receive treatment from us directly after being seen by other physicians prior to coming into clinic.