Bought to replace a 2004 Explorer. A special tool was required for installation and it took several hours to remove the old one and insert the new one. Everything seemed fine until about a month after installation the boot on one of the ball joints came out from under the retaining clip, allowing dirt, sand and grease to get in. There was no warranty information on how to contact the company or how to replace a faulty product. It is impractical to remove and return the item as the truck will break. The process was such that now it's not worth going on and not ordering again. I will be ordering factory replacement arms/ball joints to repeat the process. Not thrilled with those ball joints.
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