Easy integration with other systems. Some of the features are not as intuitive or user friendly compared to others in this category. For example, it was more difficult to create custom work orders than other programs I used previously. Also there isn't any way to track multiple firearms within one itemized invoice since you can only specify 1 at a time per line item. It's very hard to tell if something is missing until after an incident occurs. If your agency/department already has some kind of program in place, then integrating another system would be helpful from an administrative standpoint. Tracking serial numbers/inventory across all locations/displays makes inventory management much easier when dealing with large departments/complex facilities. In addition, we were able to implement alerts using our existing computer network so there weren't additional costs required for new equipment upgrades needed to support AR.