The best part about xpertoauction is that it has all of my auction needs under one roof! I've been using this for several years, so there's not much to dislike at first glance. It does what we need without too many bells & whistles or features which are unnecessary in our industry (estate sales). We use their service as an online platform; however they offer phone support if needed but you must call them directly from your computer rather than through live chat like most sites do these days - very old school approach with no benefit over just talking via Skype/Facetime etc., though still better then nothing when dealing remotely out here in rural Canada during COVID-19 lockdown times. Just be prepared to spend some time learning how everything works before getting frustrated by having things pop up where clicking doesn't always work correctly.