The ease of using this software is great! I love how it can be used in our church as well, making fundraising easy for everyone involved with putting together my Sunday School program every week. It sometimes takes longer than necessary when you have several users accessing at once which makes things difficult to manage efficiently but overall we do not dislike any aspect about the product or service offered by securegive so far. They are always willing & available to answer questions that may arise regarding their services. We've been able use them since early last year now without having issues thusfar nor complaints from anyone within the congregation who uses these products either.