The best thing about this software development is that it uses AI technology which helps me in optimizing my marketing campaigns as well as increasing sales by engaging with customers through various platforms like Facebook messenger etc. It also includes analytics and reports, so I can easily track different parameters related to customer engagement or any other activity performed using its services. Since we are working from home most times, sometimes there's no one around who could help us out when something goes wrong during our work hours. So whenever such incidents occur, they're not handled properly because nobody else at office would be able to do anything about them either since they might have left already. Also, sometimes clients don't get satisfied after receiving their product/service due to some technical issues; therefore, troubleshooting these problems takes time & effort but eventually leads to more profit than losses. With nexign bss i'm solving many operational difficulties faced while running small businesses remotely without having anyone available within reach 24*7.