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Honduras, Tegucigalpa
1 Level
717 Review
43 Karma

Review on CHAOLUN by Joe Olson

Revainrating 3 out of 5

Shopping at CHAOLUN Online Store Is Not a Satisfactory Experience.

I had high expectations for CHAOLUN's online shop because of its wide selection of pet supplies, grooming items, and adoption services because I am an expert in the pet industry. However, I was disappointed and irritated by my experience purchasing with them. First off, despite having a wide range of products available, I found their website to be cluttered and disorganized, making it difficult for me to locate what I was looking for. Additionally, the product titles were frequently vague and underexplanatory, which made it difficult for me to understand what I was buying. Additionally, their prices were more expensive than those I've seen from other online pet shops, which made it challenging for pet owners on a tight budget to buy the supplies they require. Although their customer service agents were courteous, I found their answers to be unhelpful and slow in answering my questions. Overall, even though CHAOLUN may have promise, they fall short in offering pet owners a satisfying shopping experience. I cannot in good faith suggest this online shop to others due to its cluttered website, unclear product descriptions, expensive prices, and slow customer service.

Pros
  • Excellent client care.
Cons
  • complicated parenting procedure.