I like how easy it was for me as a new user, just learning about this product, to figure out what i needed from them! They are always willing to help you with anything that comes up during your order process or use of their products/services!! Their customer service has been amazing.
Nothing at all really but they have great people working there who make sure everything runs smoothly. The software itself can sometimes get slow (esp when first logging into). This happens more often than not though once logged back onto my computer later after being away from home etc..