The team is very passionate about their work! They are always willing to help you if there's anything they can do better or differently than what we've laid out as our vision/design process (which I think will be different from any other agency).
Nothing really - just that it takes time when working remotely because communication tends not get across well between clients who aren't physically present at meetings etc., but this isn’t something specific related directly towards treelinetech so much more general advice applies here too :) Definitely worth having an initial face-to-face meeting before getting into full production mode though!! As others have said above; definitely give them some room while building your website together first rather then jumping straight onto design elements like logo designs / icons & branding once things start moving along quicker ;) We're currently rebranding ourselves after 6 years since launch which has been.