Reviews of DREAMVAN's customer service and product quality show that the firm is lacking. Customers have complained that the products they received were of low quality and were different from what was advertised. Shipping is frequently late or damaged upon arrival. On top of that, we have seen delayed and unhelpful responses from customer service. Customers have complained about the website's poor organization and confusing layout. Customers who expected more from an arts and crafts company were often disappointed with DREAMVAN. The corporation needs to enhance its product quality, shipping, and customer service in order to win back the trust of its patrons.