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Georgia
1 Level
719 Review
41 Karma

Review on TAOHFE by Jose Cox

Revainrating 2 out of 5

My Frustrating and Unsatisfactory Experience with TAOHFE

I had high hopes for TAOHFE as a one-stop shop that would meet all of my requirements for my home, but my interactions with the firm have left me feeling let down and frustrated. To begin, I found it difficult to navigate their website, and as a result, I had problems locating the items that I was seeking. When I did end up finding what I was looking for, the prices were significantly higher than I had anticipated. When my order arrived, I discovered that the things were of a poorer quality than I had anticipated. The cookware that I bought had a feeling of being inexpensive and was flimsy, and the mattress that I bought was itchy and uncomfortable. I attempted to get assistance from their customer support, but they were unresponsive and useless when I contacted them. The shipping process was slow and difficult, which made an already difficult situation even more difficult. My things did not come for a much longer period of time than I had anticipated, and I was need to check in with customer service on a regular basis for updates. My time spent with TAOHFE, on the whole, was not very satisfying. I had high hopes for their one-stop-shop concept; however, the low quality of their products, the inability of their customer care representatives to respond to my inquiries, and the sluggish shipment have left me feeling unhappy. I do not intend to use TAOHFE in the foreseeable future, nor would I suggest their services to anybody else.

Pros
  • Only positive
Cons
  • Piggy bank-breaking price