I love that you can access data quickly via Excel or other software packages. The interface is easy to use and not confusing at all. It has been very hard to find any problems with this program, but if there was one thing we could change, we would like it be able to sync up more easily in order to keep our accounts updated as soon as possible after each month ends. We have used several different programs over the years, which makes choosing between them difficult- however UCM saves us time as well as money! All parties involved are happy. In addition, since we're using an outside accountant rather than keeping everything ourselves, we know exactly where every dollar goes.