Definitely the worst scanner I've ever bought. My company bought TWENTY of these scanners so I know what I'm talking about. They are generally rubbish. We had to return SIX scanners out of twenty, and the remaining scanners are hated for their shaky software, illogical menus, slow and noisy hardware, and general fragility. Network connections are broken, even scanning via USB does not give a 100% guarantee. What makes these scanners even worse is HP's TERRIBLE technical support. I'm escorted through call center after call center as they frantically (politely but desperately) try to figure out which department is servicing these scanners. It seems HP had no intention of producing them and doesn't know what to do with them. We broke down and started buying Fujitsu SnapScan x500 and they are way better. Really easy to use and mostly hassle free.
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