Review on Artbeads by Helen Cheb

I recently placed my first order, I was so excited because I bought a ton of new beads and hit a pretty good sale. Five days after I placed my order, I was informed by email that many of the items I ordered are no longer in stock ... I don’t know what worried me more: the goods did not arrive or the time it took to report me about this, after 20 days my order arrived. Hooray! I am happy with what I received, but I am NOT going to use free shipping, I will pay for 1st class instead. Not sure why they take so long, I order beads online from several stores and they usually arrive within a few days. They also sent me some free templates that I thought they had on their website and I asked for them. They sent me an email informing them that they did not have free patterns for their Czech comrades, but they were able to get them for me. I thought it was a nice touch that made me feel like they really appreciate my business. Even though they are not perfect, I REALLY like what I received and will order again, but I must admit that I am a little wary right now and will need to see how future orders go before this is verified. 5th star. in my review.