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59 Karma

Review on Luware by Robert Blanton

Revainrating 5 out of 5

Would recomend for sales team and contact centre alike

I like that it allows me to track my calls in real time so i can see who has called when they have been busy etc.

img 1 attached to Luware review by Robert Blanton

It doesn't allow you to pause your call while using other applications which would be great if this was possible as well! Make sure you test all features before purchasing otherwise there may be issues down the line with regards to functionality/ support. We are solving problems such as missed phonecalls by allowing our customer care staff access from anywhere at any point during their shift via web browser which helps reduce office costs dramatically whilst improving productivity levels too.

Pros
  • Also available mobile app means we don’t need desktop computers anymore either
Cons
  • There are disadvantages