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Fernando Wolford photo
Oman, Muscat
1 Level
726 Review
53 Karma

Review on πŸ”₯ Discover the Realism of the DIMPLEX Revillusion 25" Plug-In Electric Fireplace Log Set - Model RLG25, 120V, 1500W, 12.5 Amps Black by Fernando Wolford

Revainrating 4 out of 5

Great, but there are problems with the remote control.

I bought this unit for my father to install his gas wood burning fireplace as the chimney required about $5000 worth of internal repairs and was not considered safe by a company considered for wood burning was cleaned. The device itself looks great in the cavity of a brick fireplace. Since it's closed and naturally dark, it looks really good. If you want to place this in a lighter area or have light on it I would warn you that it can be very obvious that this is a fake. The main reason besides looks was that he wanted to use it for heating when he was watching TV in that room in the winter. It does an excellent job of delivering heat and he doesn't usually run it on the high setting (two beeps) as it gets too warm. So far so good, but what's not great is the range of the remote control. It's really terrible. You must be directly over the device for the remote control to work. I emailed the company as the tech support phone number usually says a 30-40 minute wait time, but never got a response. it was almost a month ago. I'll just have to call and wait on the line I guess. One more thing I would like to highlight as a security issue. It's a plug box and draws a level of current that I wouldn't put into a circuit that has a bunch of other stuff and ABSOLUTELY NO EXTENSION CORDES! With something like that, you just ask for real fire. In this case I had run a special circuit for this. Luckily I have a very sensible electrician to rely on, or if you're an expert in the field, do it yourself. Remote control issues aside, he's enthusiastic about the unit and doesn't miss firewood at all carry to the fireplace! I'll update this once I finally get in touch with the company and depending on the response this rating may go up or down. UPDATE: I added this late but I finally got through on the phone and they sent me a new remote. Problem solved, range improved.

Pros
  • good thing
Cons
  • I don't remember but there was something