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Australia
1 Level
696 Review
32 Karma

Review on Aberlite by Bill Lacy

Revainrating 3 out of 5

Aberlite: Unsatisfactory Products and Unsatisfactory Support for Customers

Because I am someone who has experimented with a wide range of beauty and personal care products, I was thrilled to give Aberlite a try because of their well-deserved reputation for offering a wide selection of high-quality products. However, I was very let down by both the quality of their merchandise and the assistance they provided to their customers. To begin, I discovered that Aberlite's products did not fulfill the expectations that were set for them by the company. After using their hair care and grooming products for a number of weeks, I did not observe any discernible improvement in the physical state of my hair or its quality of health. In addition, despite the fact that their skincare products are advertised as being delicate and nourishing, they caused my skin to feel dry and irritated after using them. When I contacted Aberlite's customer service team to express my concerns and ask for a refund, I found that they were unresponsive and unable to assist me in any way. This made the situation even more frustrating. It took a number of attempts before I was even able to get a reaction, and when I finally did, the customer service representative was dismissive of my issues and showed no interest in resolving them. In general, my time spent with Aberlite was filled with a great deal of dissatisfaction. Their products did not measure up to the claims made about them, and the customer service they provided was unhelpful and unresponsive. Anyone searching for high-quality beauty and personal care products is not going to want to take my advice and go with Aberlite.

Pros
  • Simple-to-navigate web shop
Cons
  • There are some consumers who might not enjoy the scent of particular products.