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Australia, Canberra
1 Level
493 Review
0 Karma

Review on πŸŽ₯ Advanced 2021 CASECUBE FHD 1080P Webcam: Crystal-Clear Video, Built-in Microphone, and Ring Light, Perfect for Streaming, Zoom, and Skype by Amanda Smith

Revainrating 5 out of 5

EXCELLENT Camera and Customer Service

Searching for my first webcam, I surfed the web and read many reviews, then came across the 2021 CASECUBE 1080P Webcam with Mic and Ring Light. I was pleasantly impressed with this device and ordered it online from Revain. The webcam arrived and while it was supposed to be plug and play I couldn't get it to activate and project my image as expected no matter what I tried. I contacted the company's support team, who responded very quickly and were very attentive to my issues. They offered various options on how to get the webcam working but although I was frustrated I told them I had to return the webcam. Concerned that it might be a defective device, the company didn't hesitate to send me a new webcam with additional suggestions on how to get it working. Eventually, after working with some friends who were more computer savvy than me, we realized that it was more of a human error (or misunderstanding) on my part as to what to expect from a camera than a faulty device. During this learning process I even tried another brand of webcam to see if it worked and when my computer recognized one of the webcams I was able to compare them and I have to say that CASECUBE 2021 clearly outperformed another camera ! My overall rating of this camera is that I found it to be great value for money but also - if not more importantly - the great customer service they offer. I can't say enough positive things about the company and I feel like they really care about customer satisfaction! I would definitely recommend them to anyone who wants a good webcam for a good price!

Pros
  • Price
Cons
  • Volume