The best part about this app is that it allows you to work from home while still being able tp interact with your customers in real time! I dislike how there are times when my headset disconnects, but other than those little issues everything works great for me so far :). If anyone has any questions or concerns please feel free ask them here because we will be happy help answer all of their needs :)! Keep up what yall doing guys!! You're making an impactful change by helping people stay connected during these uncertain days.