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Kyle Deel photo
Netherlands, Amsterdam
1 Level
757 Review
31 Karma

Review on πŸ”’ Defender Security 10446 Door Hole Cover Plate - Ensure Entry Door Security with Satin Nickel Covering for Unused Hardware Holes, 2-5/8” Diameter by Kyle Deel

Revainrating 1 out of 5

Terrible product and manufacturer's customer service

The panels themselves are decently thick and strong but the screw heads holding the panels together broke off at the slightest pressure to tighten them. When I was finally able to pry it out to apply pressure to complete the installation, the screw broke in the middle and the whole thing became completely unusable. Garbage. Find something with quality screws. I have contacted the manufacturer. They promised to call back but never bothered. I contacted her again. They asked for a photo and a receipt. I sent everything they asked for, 2 weeks later I asked for the status and still no response from them. I found a replacement product from another manufacturer and it worked great without these issues. Go forward.

Pros
  • Excellent overall specs
Cons
  • Weight