Review on APEC Water Systems FILTER MAX ES50 Replacement by James Edwards

This filter kit is not compatible with ROES-50 , Because advertised. The 5th stage filter included in this filter set is not compatible with the original T-Connect screw included in the ROES-50 system! My original ROES-50 system included an F1-ES-TCR, but APEC supplied a 5th stage F1-ES-TCR-QC replacement filter with this replacement kit. I've already worked on this system for 3 hours this evening and googled for hours to figure out the problem. Turns out I need a new tee to replace the 5th stage APEC filter. My system is currently disassembled; I cannot use the system, the sink or the faucet. Now it looks like I'll have to contact APEC to get a new QC connector tee needed to install a new type of 5th stage filter (in the meantime my kitchen and sink are a mess and unusable!). I just called the APEC Help Desk and of course they are closed. Now I have to call back tomorrow morning and I don't know how long to wait for the correct QC connector tee! THIS NEW QC CONNECTOR MUST BE INCLUDED WITH THIS NEW REPLACED FILTER! This is all very frustrating! This switch/replacement to APEC (no mention in the product description) has cost me many, many hours of wasted/wasted time, plus now many days with a useless sink and faucet until I can get the correct tee for the QC connector of the original system!). All of this could have been avoided if APEC had just included the required QC connector tee required to install a new/replaced 5th stage type filter! I paid $75 for this replacement filter kit; I am very disappointed with APEC service! TO UPDATE. I contacted APEC and spoke to a very nice gentleman named Ken. He was able to supply me with a tee with QC fitting overnight as I had already shut down the water supply and had no drinking water. However, the item was lost in transit. I called back and Ken was able to send me another shirt overnight and I fitted it with no problem. While I think this t-shirt should be included, I appreciate good customer service.