I bought this product about a year ago and have used it many times. It's a great tool at a really great price, but that's why I can't give it 5 stars. I broke a hairpin on my knockout set the other day. The pin broke in my 2" die and I couldn't unscrew it from the die. So I needed both a new 2" die and a draw bolt. I contacted TEMCo, told them what happened, sent them a photo. They had spare parts on my doorstep for days. It was like any warranty business process.
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