I liked how easy it was for me (as an admin)to connect with our clients via this tool! Our client base has been growing rapidly over time so we needed something quick & reliable which would allow us manage all their communications in one place - bot co does just thaT!! We were able use BOTCO's customer service team whenever required too if any issues arose or questions about features etc came up from my side they always got back within 1 hour maximum!! Nothing much yet but i hope there are plans/features coming soon where you could set reminders automatically when messages get read by users after certain amount /time period?? This will help save valuable resources! As long its not done already please do let your development teams know :) If anyone wants real live examples then feel free contact them :).
Automate repetitive tasks using bots built witin messenger platforms.- Real Time Customer Service Assistance without having people physically available 24x.