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Botco.ai Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Conversational Marketing

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Description of Botco.ai

Botco.ai is a HIPAA-compliant platform enabling meaningful and intelligent conversations between providers and consumers. Botco.ai is a fully-automated, AI-powered marketing chat solution that can be implemented at scale. The company offers industry-leading authoring, webchat, and AI machine-learning capabilities to quickly and effectively convert more customers. Botco.ai’s Integrated Analytics Dashboard provides a comprehensive view of chat campaigns across multiple channels such as web and Facebook Messenger. The API-based interface can be used to transfer leads, transcripts, and data into enterprise sales and marketing automation products like Salesforce, Hubspot, Adobe Marketing Cloud, and Zoho. For more information, visit Botco.ai.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy to Use Video Conference Software That Keeps Everyone Connected

I love how easy it was for me (a non techy person)to use this software with my team! It has been great so far because we have gotten tons done in less time than expected which makes life easier all around when you're working from home during these trying times!! There isn't much i dislike about bot co but there really shouldnt need too many dislikes considering what they've created here. This program will get your work flow back up & running fast while also keeping employees connected through…

Pros
  • The ease at using bots
  • Video calling is amazing to connect people quickly& easily
  • Great features that allow quick access, sharing notes etc.
  • User friendly interface allows customers who aren’t technical savvy enough yet learn quite well within minutes just watching tutorial videos provided before signing into our account no problem whatsoever.
  • Easy signup process as customer service reps are
Cons
  • Will fit

Revainrating 4 out of 5

BOTCO - Real Time Customer Service using bots built on messenger platforms!!

I liked how easy it was for me (as an admin)to connect with our clients via this tool! Our client base has been growing rapidly over time so we needed something quick & reliable which would allow us manage all their communications in one place - bot co does just thaT!! We were able use BOTCO's customer service team whenever required too if any issues arose or questions about features etc came up from my side they always got back within 1 hour maximum!! Nothing much yet but i hope there are…

Pros
  • It is very convenient to be connected through chat, texting as well emails
  • The interface provides user support fast enough compared other apps like slack that require more steps than usual before getting responses?
Cons
  • For now no feature exists such thing whereby customers can send notifications directly into specific channels at particular times