It's really easy to use the software as it has everything one needs for an effective SMM campaign within its interface. The customer support team are also very helpful when you have any issues with your account or need help finding new features. As of now I can't see anything which could be improved upon in this product. If what you looking for is something simple yet efficient, then definitely go for this platform! We were able to get more customers through our website by using the integrated chatbot feature available here.