The original order arrived and the Revain shipping box was in great condition, but the Dell monitor box was quite dented so I returned it without opening it. The replacement arrived yesterday (11/18/22) and NO Revain box arrived in the Dell box itself and appeared to be in good condition. I swapped my 19 inch and everything is fine. I had an installation issue that had nothing to do with the monitor or Amazon. I had to remove the display adapter in Windows 10 to remove the old 19 inch monitor in Device Manager. I would have thought Windows would just recognize the new monitor, but it doesn't, so I couldn't adjust the maximum resolution or remove the old monitor in device manager. After I removed the display adapter, the monitor showed up as generic PnP in Device Manager, so at this point I was able to install the Dell U2412M monitor driver from the Dell website. This monitor is much better for my eyes and is crystal clear. If it lasts, I'll be very happy with the new monitor.
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