I like that it is easy to understand how each of our features are used by different users within my organization - this helps me prioritize what needs attention next! It's not as intuitively simple when compared against other tools we've evaluated previously but perhaps because they're more focused towards larger companies? We have seen some significant improvements since using UIIngage across all departments at work so far; however there has been little impact from their support team which can be frustrating sometimes if your questions aren't answered quickly enough/at least then someone else will see them too :) Our IT department uses UI Engagement heavily throughout its entire day process flow managing various client systems both internal & external facing clients such as SaaS apps etc., plus desktop computers running Windows 10 Pro OSs where endpoints may include several hundred devices per week alone requiring continual monitoring via multiple dashboards / reports being constantly updated.