- Easy way for tracking usage behavior among employees, especially in case someone wants visibility around certain specific issues or needs support via such tools provided with help desk functionality included alongwith reporting & analytics capabilities being there too.it seems very useful since data generated gets filtered accordingly according user specified filters hence easily accessible whenever required later down stream after generation done once you
Usage Intelligence Review
5
·
Excellent
Rating
5.0
Marketing, Conversion Rate Optimization
Description of Usage Intelligence
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status).
Pros
Pros
- Easy integration with SFDC
- Flexible reporting options (ease in creating custom queries)
- Good customer support / response time for help tickets
Cons
- Some cons
Pros
- The abilityto schedule runs, report analytics in different formats (Excel), customize reporting dashboards with ease
- Very intuitive UI interfaceVery user friendly
Pros
- Easy setup, configuration with good support; all needed info in single place (all logs + usage stats) without extra cost for other services required besides standard license you get out of box ; nice user interface/UX designer made product look really modern day web application
Pros
- Easy User Interface
- Great service provided,
- Low startup cost with reasonable pricing plans available for smaller organizations.
- Relatively affordable monthly price tag (can also provide annual contracts)
- Mobile compatible application, even works well in countries outside North America or Europe without extra customization costs needed due solely related international currency conversions
- Most things you want outfitted should
Cons
- Minor Issues